Last update: July 24, 2025

Information you choose to give us

When you make use of our services, we collect the information that you share with us. For example, to set up an account at RandoSnoop, we need to collect a few personal information about you, such as: username, age or gender. In order to let others find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile picture, or biography description.

Of course, you’ll also provide us whatever information you send through the services. Remember that the users can always save your content or copy it outside the app. So, don’t share content that you will not want someone else to save or share.

We’ll collect any information you volunteer when you contact RandoSnoop support.

Information we get when you use our Services

• Content Information: We collect information about the content you provide:
• Camera and Photos: Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to upload media unless you grant us access to your device's camera/storage.
• Location Information: We may collect your approximate location (such as city or country), often derived from your IP address or network information. We do not collect your precise GPS location. This information is used exclusively to improve the Services and enhance your experience, for example, by helping you discover other users nearby. This location data is not used for advertising purposes or shared with third-party advertisers.
• Network Information: We may collect information about your device's network state.
• Microphone: To allow you to record audio-based content (sending an Audio message), we need access to your device's microphone. You will not be able to record audio without granting this permission.

How we use information

We use the collected information to:

• Develop, deliver, operate, maintain, improve, and protect our products and services.
• Communicate with you.
• Monitor and analyze trends and usage.
• Personalize the services or customize the content you see, including ads.
• Enhance the safety and security of our services.
• Verify your identity and prevent fraud or other unauthorized or illegal activity.
• Enforce our Terms of Service.
• We may also store some information locally on your device.

How we share information

Other Users. We may share the following information with other RandoSnoop users:


• Information about you, such as your username.
• Information about how you have interacted with the services, such as your last connection time.
• Any additional information you have consented for us to share.


Other users and the general public:


• Public information like your profile picture.
• Any content that you submit to the service.

How long we keep your content

To ensure reliable delivery, messages that cannot be delivered to a recipient immediately are stored temporarily on our servers. These messages are permanently deleted after a maximum period of 7 days if they remain undelivered. Delivered messages are not stored on our servers.

You should know that users who see the content can always save it. We may also need to suspend some deletion process if we receive valid legal process asking us to preserve content or if we receive reports of abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.

Control over your information

We let you access and update the personal information that we have about you. We may reject a request, for example, if it risks the privacy of other users, is repetitive, or is unlawful. You can update your account information in the app by visiting the app’s settings.

If you change your mind about our ongoing ability to collect information from certain sources that you have already consented to, such as your camera or location services, you can simply revoke your consent by changing the settings on your device if your device offers those options.

We may let other companies use cookies and similar tracking technologies on the services. These companies may collect information about how you use the services and other websites and online services over time and across different services. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand your online activity.

Account deletion

You can request the deletion of your account and associated data at any time directly from the app by navigating to Settings > Account Status > Delete Account, or by sending an email to support@randosnoop.com. Once an account is marked for deletion, we will initiate the process to remove your information, such as your username and profile picture, from our systems. This process may take some time to complete due to our database maintenance cycles.

Outside the United States

You should keep in mind that no matter where you live or where you use our services, your information may be shared within RandoSnoop. This means that we may collect your personal information from, transfer it to, and store and process it in the United States and other countries outside of where you live.

Children

Our Services are not intended for—and we do not direct them to—anyone under 18. Therefore, we do not knowingly collect personal information from anyone under 18. To use the Services, you must be at least 18 years old, as stated in our Terms of Service.

Updates to the Privacy Policy

We’ll let you know if there were changes by revising the date at the top of the Privacy Policy that’s available on our mobile application.

This Privacy Policy was written in English and to the extent the translated version of this Privacy Policy conflict with the English version, the English version will control.